College of Administrative and Financial Sciences
Human Resource Management (MGT211)
Deadline: 20/11/2021 @ 23:59
Course Name: Human Resource Management Student’s Name:
Course Code:MGT211 Student’s ID Number: S
Semester: First CRN:
For Instructor’s Use only
Students’ Grade: /5 Level of Marks: High/Middle/Low
Instructions – PLEASE READ THEM CAREFULLY
• The Assignment must be submitted on Blackboard (WORD format only) via allocated folder.
• Assignments submitted through email will not be accepted.
• Students are advised to make their work clear and well presented, marks may be reduced for poor presentation. This includes filling your information on the cover page.
• Students must mention question number clearly in their answer.
• Late submission will NOT be accepted.
• Avoid plagiarism, the work should be in your own words, copying from students or other resources without proper referencing will result in ZERO marks. No exceptions.
• All answered must be typed using Times New Roman (size 12, double-spaced) font. No pictures containing text will be accepted and will be considered plagiarism).
• Submissions without this cover page will NOT be accepted.
• This Assignment comprise of a short Case.
• Assignment is to be submitted by each student individually.
Assignment Purposes/Learning Outcomes:
After completion of Assignment two students will able to understand the following LOs:
LO3: To demonstrate a thorough understanding of an HR Strategic planning which includes effective job analysis, recruitment and selection strategies.
LO4: To have the ability to deliver and communicate HR policies messages in coherent and professional manner.
Read the case given and answer the questions:
Fahad was a Sales Manager for Industrial Products Company in City branch. A week ago, he was promoted and shifted to Head Office as Deputy Manager – Product Management for a division of products which he was not very familiar with. Three days ago, the company VP – Mr. Salim, convened a meeting of all Product Managers. Fahad’s new boss (Product Manager Bandar) was not able to attend due to some other preoccupation. Hence, the Marketing Director, Saad – asked Fahad to attend the meeting as this would give him an exposure into his new role.
At the beginning of the meeting, Saad introduced Fahad very briefly to the VP. The meeting started with an address from the VP and soon it got into a series of questions from him to every Product Manager. Salim, of course, was pretty thorough with every single product of the company and he was known to be pushy and a blunt veteran in the field. Most of the Product Managers were very clear of Salim’s ways of working and had thoroughly prepared for the meeting and were giving to the point answers. Salim then started with Fahad.
Fahad being new to the product, was quite confused and fared miserably. Saad immediately understood that Salim had possibly failed to remember that Fahad was new to the job. He thought of interrupting Salim’s questioning and giving a discrete reminder that Fahad was new. But by that time, Salim who was pretty upset with the lack of preparation by Fahad made a public statement “Gentlemen, you are witnessing here an example of sloppy work and this can’t be excused”.
Now Saad was in two minds – should he interrupt Salim and tell him that Fahad is new in that position OR should he wait till the end of the meeting and tell Salim privately. Saad chose the second option. Fahad was visibly angry at the treatment meted out by Salim but he also chose to keep mum. Salim quickly closed the meeting saying that he found in general, lack of planning in the department and asked Saad to stay back in the room for further discussions. Before Saad could give any explanation on Fahad, Salim asked him “Tell me openly, Saad, was I too rough with that boy?” Saad said “Yes, you were. In fact, I was about to remind you that Fahad is new to the job”. Salim explained that the fact that Fahad was new to the job didn’t quite register with him during the meeting. Salim admitted that he had made a mistake and asked his secretary to get Fahad report to the room immediately.
A perplexed and uneasy Fahad reported to Salim’s room after few minutes.
Salim looking Fahad straight into his eyes said “I have done something which I should have never even thought of and I want to apologize to you. It is my mistake that I did not recollect that you were new to the job when I was questioning you”.
Fahad was left speechless. Fahad, who was unfamiliar with the product, was befuddled and failed terribly. Salim had possibly forgotten that Fahad was new to the position, which Saad immediately recognized. He considered interrupting Salim’s inquiry and quietly reminding him that Fahad was new. But at that time, Salim, who was furious at Fahad’s lack of preparation, had made a public speech, saying, “Gentlemen, you are witnessing an example of poor work that cannot be overlooked.”
Now Saad was torn between interrupting Salim and informing him that Fahad was new to the role and informing Salim quietly at the end of the discussion. The second option was chosen by Saad. Fahad was plainly enraged by Salim’s conduct, but he chose to remain silent. Salim abruptly ended the meeting, stating that the department lacked strategy in general, and asking Saad to return to the room for additional discussion. “Tell me freely, Saad, was I too rough with that boy?” Salim said before Saad could explain himself on Fahad. According to Saad, “You were, indeed. I was about to inform you that Fahad is a new employee “.. The fact that Fahad was new to the job didn’t register with Salim during the meeting, he explained. Salim realized he’d made a mistake and instructed his secretary to summon Fahad to the room right away.
After a few minutes, a bewildered and uneasy Fahad reported to Salim’s chamber.
Salim, who was staring Fahad in the eyes, stated “I’ve done something I shouldn’t have done, and I’d like to apologize to you for it. It was my error in not remembering that you were new to the position when I questioned you “..
Fahad couldn’t say anything.
Salim continued “I would like to state few things clearly to you. Your job is to make sure that people like me and your bosses do not make stupid decisions. We have good confidence in your abilities and that is why we have brought you to the Head Office. For everybody, time is required for learning. I will expect you to know all the nuances of your product in three months’ time. Until then you have my complete confidence”.
Salim closed the conversation with a big reassuring handshake with Fahad.
Assignment Questions: Marks: 05
1. If you were in Fahad’s place, how would you to respond to Salim’s apology? (1.5 mark)
2. Would you employ Salim in your company? (0.5 mark)
3. As an HR professional, how would you define the character of Salim – bullying but later regretting? Does his attitude need to be corrected? (1.5 mark)
4. Would you be happy to have Salim/Saad as your boss? (1.5mark)
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