1.List 5 recommended strategies to improve communication with those who have health literacy issues
2. Explain the Self Efficacy Model and why it is important in patient adherence to medications
3. Explain the difference between sympathy and empathy and why that difference is significant
4.Explain the Transtheoretical Model of Change – in what stages can pharmacists provide interventions. Describe the Transtheoretical Model of Change – at what stages can pharmacists intervene?
5.What are some barriers to listening and responding empathic responding – and how can they be overcome?
6.What are some patient specific and healthcare provider specific factors that lead to healthcare inequities and what can be done to diminish them?